Brooks' Guest Experience Survey
 
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  Thank you for recent patronage of our golf courses. As we are interested in learning about our customers' experiences, we would appreciate your feedback regarding your most recent visit to Springbrook or Naperbrook golf course. Your input will assist us in maintaining consistent service and identify areas for improvement. Our goal is to provide and excellent golfing experience for our patrons each and every time. Thatnk you for your participation in this survey.
   
1.
      
   
2.
 
      
Reservation process     
Quality of service in pro shop     
Quality of service in food and beverage     
Cleanliness of clubhouse and grounds     
Quality of service 1st tee and outside service staff     
Condition of playing surface (e.g., tees, fairways, quality of bunkers)     
Pace of Play     
Quality of service on-course marshalls     
Overall conditions      
Overall experience     
      
   
3.
Would you play this facility again?
 
   
4.
Would you recommend this facility to a friend?
 
   
5.
Have you played at a competing facility within the last 3 months?
 
   
6.
 
   
7.
 
   
8.
 
   
9.
 
   
10.
 
   
11.
 
   
  Thank you for the feedback and we hope to see you soon!
   
 
 
 
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